Shipments and returns

Your pack shipment

Packages are generally dispatched within 3 to 5 days after receipt of payment and are shipped via regular post. If you prefer faster delivery an additional cost will be applied. Please contact us before choosing this method.

In Canada:

  • $3.95 CAD for the first item.
  • $1.00 CAD for each additional item.
  • $15.00 CAD maximum.
  • The maximum amount applies only to orders submitted and paid online via this website.
  • Delivery: 5 to 7 business days.

In U.S.A.:

  • $7.38 USD for the first item.
  • $0.78 USD for each additional item.
  • Delivery: 10 to 15 business days.

Other Countries:

  • We deliver everywhere in the world.
  • $9.95 CAD for the first item.
  • $2.00 CAD for each additional item.
  • Delivery: 10 to 20 business days, depending on destination.

Merchandise returns

If your delivery is not what you ordered, if it is damaged, or if you are not completely satisfied with the merchandise received, please contact us to find out about our return procedures.

If an error was made by us or if the merchandise is damaged, we will pay the return charges.